36jljl Privacy Policy

This Privacy Policy ("Policy") describes how 36jljl ("we," "us," "our," or "the Platform") collects, uses, stores, shares, and protects the personal information of players and visitors who access or use the 36jljl online casino and sports betting platform, including all associated services, features, and content (collectively, the "Platform").

36jljl is committed to protecting the privacy and personal data of all individuals who interact with our Platform. We take our data protection obligations seriously and have implemented appropriate technical and organizational measures to safeguard your information in accordance with applicable Philippine data protection laws and relevant regulatory requirements.

By registering an account, making a deposit, placing a wager, or otherwise using the 36jljl Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you must not use the 36jljl Platform.

36jljl collects the following categories of personal data from players and platform visitors:

36jljl collects personal data through the following means:

• Direct Submission: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies.
• Payment Processors: Financial data received from payment service providers such as GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank when you conduct transactions on the Platform.
• Identity Verification Services: Data received from third-party KYC and identity verification providers engaged by 36jljl to confirm the identity and eligibility of players.
• Fraud Prevention Services: Data received from fraud detection and anti-money laundering (AML) screening services used to protect the integrity of the Platform.

36jljl uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your 36jljl player account, including processing your registration and verifying your eligibility to use the Platform.
• Transaction Processing: To process deposits, withdrawals, and other financial transactions conducted through the Platform using Philippine payment methods including GCash, PayMaya, and major local banks.
• Identity & Age Verification: To verify that you meet the minimum age requirement of 21 years and to confirm your identity in compliance with applicable KYC obligations.
• Legal & Regulatory Compliance: To comply with applicable Philippine laws, anti-money laundering (AML) regulations, and the requirements of relevant gaming regulatory authorities.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the Platform and its players.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance through our 24/7 Filipino-language support team.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion.
• Platform Improvement: To analyze usage patterns, conduct internal research, and improve the features, performance, and user experience of the 36jljl Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have provided consent to receive such communications. You may opt out at any time.

36jljl processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our obligations under the Terms & Conditions you agreed to when registering your 36jljl account, including account management and transaction processing.
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including KYC, AML, and gaming regulatory requirements.
• Legitimate Interests: Processing carried out for 36jljl's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing based on your explicit consent, including the sending of marketing communications. You may withdraw your consent at any time by contacting 36jljl customer support.

36jljl does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and other payment processors engaged to facilitate deposits and withdrawals on the Platform.
• Identity Verification Providers: Third-party KYC and age verification services engaged to confirm player identity and eligibility.
• Fraud Prevention & AML Services: Providers of fraud detection, risk assessment, and anti-money laundering screening services.
• IT & Infrastructure Providers: Cloud hosting, data storage, and technology service providers who process data on our behalf under strict data processing agreements.
• Regulatory Authorities: Philippine government agencies, law enforcement bodies, and gaming regulatory authorities where disclosure is required by law or court order.
• Professional Advisers: Legal counsel, auditors, and other professional advisers engaged by 36jljl in connection with the operation of the Platform.

The 36jljl Platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and gather analytics data. The following types of cookies may be used:

• Essential Cookies: Strictly necessary for the Platform to function, including session management, login authentication, and security features. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, language settings, and personalization choices to improve your experience on the Platform.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players interact with the Platform, helping us identify areas for improvement.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and other security threats.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may impair the functionality of the 36jljl Platform, including your ability to log in and conduct transactions.

36jljl retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

• Active Account Data: Retained for the duration of your active account relationship with 36jljl.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years following the transaction date in compliance with applicable AML and financial record-keeping requirements.
• KYC Documentation: Identity verification documents are retained for a minimum of five (5) years following account closure.
• Support Communications: Customer support records are retained for a minimum of two (2) years.
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications, after which it is deleted or anonymized.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 36jljl's data disposal procedures.

36jljl implements a range of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 36jljl Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting internal access to personal data to authorized personnel only.
• Regular security assessments, vulnerability testing, and penetration testing of Platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems holding personal data.
• Incident response procedures for the detection, reporting, and management of personal data breaches.

As a player on the 36jljl Platform, you have the following rights with respect to your personal data:

• Right of Access: You have the right to request a copy of the personal data 36jljl holds about you.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format where processing is based on your consent or a contract.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact the 36jljl data protection team at [email protected]. We will respond to all verified requests within thirty (30) days. We may require you to verify your identity before processing your request.

The 36jljl Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. The minimum legal age for participation in casino-style gambling in the Philippines is 21 years, and 36jljl enforces this requirement through mandatory age verification during the registration process.

If 36jljl becomes aware that personal data has been collected from an individual under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 36jljl Platform, please contact us immediately at [email protected].

The 36jljl Platform may contain references to third-party payment providers and service partners. This Privacy Policy applies solely to data collected and processed by 36jljl. We are not responsible for the privacy practices of any third-party services, and we encourage you to review the privacy policies of any third-party providers you interact with in connection with your use of the Platform.

36jljl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or an in-platform notification prior to the changes taking effect.

The revised Privacy Policy will be effective from the date of publication on the Platform. Your continued use of the 36jljl Platform following the publication of any updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how we protect your data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 36jljl handles your personal data, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 directly within the 36jljl Platform
• Response Time: We aim to respond to all data-related enquiries within 30 days

Our support team serves players across the Philippines — from Manila and Makati to Cebu, Davao, and Quezon City — and is available around the clock to assist with any privacy-related concerns.